Delivery & Returns

 Please allow up to 72 hours for orders to be processed.

DELIVERY - AUSTRALIA

  • Standard Shipping within Australia is free on all orders over $80.
  • Standard Shipping within Australia is $8.95 on all orders under $80.
  • Standard Shipping delivery time within Australia is 5-15 business days.
  • Express Shipping within Australia is $12.95 on all orders (if selected at checkout). 
  • Express Shipping delivery time within Australia is 2-5 business days. 
  • Please note, delays in delivery once the parcel is with the postage service are out of our control. 

     

    DELIVERY - NEW ZEALAND

    • Standard Shipping to New Zealand is free on all orders over $120.
    • Standard Shipping to New Zealand is $16.95 on all orders under $120.
    • Standard Shipping delivery time to New Zealand is 10-15 business days.
    • Express Shipping to New Zealand is $29.95 on all orders (if selected at checkout). 
    • Express Shipping delivery time to New Zealand is 6-8 business days. 
    • Please note, delays in delivery once the parcel is with the postage service are out of our control. 

                         

    DELIVERY - NORTH AMERICA

    • Standard International shipping is free on orders above $150 AUD.
    • Standard International shipping is $21.95 AUD on orders under $150 AUD.
    • Standard International delivery time is 10-20 business days. 
    • We generally don't offer Express Postage on international orders, however if you need your items urgently please contact us via our website or email. Express Postage is approximately $37.95.
    • Please note, delays in delivery once the parcel is with the postage service are out of our control.

     

    DELIVERY - UNITED KINGDOM & EUROPE

    • Standard International shipping is free on orders above $180 AUD.
    • Standard International shipping is $26.95 AUD on orders under $180 AUD.
    • Standard International delivery time is 10-20 business days. 
    • We generally don't offer Express Postage on international orders, however if you need your items urgently please contact us via our website or email. Express Postage is approximately $42.95.
    • Please note, delays in delivery once the parcel is with the postage service are out of our control.

                                              

    DELIVERY - INTERNATIONAL

    • Standard International shipping is free on orders above $200 AUD
    • Standard International shipping is $31.95 AUD on orders under $200 AUD.
    • Standard International delivery time is 20-30 business days. 
    • We generally don't offer Express Postage on international orders, however if you need your items urgently please contact us via our website or email. Express Postage is approximately $48.95.
    • Please note, delays in delivery once the parcel is with the postage service are out of our control.

                                 

    RETURNS

    • For hygiene reasons, we generally do not accept returns or exchanges if you have changed your mind. If you have received a damaged or incorrect item, we will definitely take care of you. Please see our FAQs page for more information.
    • For some items, we may be able to assist you with an exchange if you have changed your mind or want something different. Please note, you would be responsible for arranging return and delivery.